Overall Purpose of the Job: 
Responsible for providing an efficient human resource administration and record keeping service to the business. Working as part of the Human Resources Shared Services team, will deliver transactional services to employees, Line Management and the HR Business Partners. The responsibilities will include, staff appointments and terminations, payroll input, leave administration, long service awards, file management and consultation.

Key Performance Areas: 

• Processing the relevant payrolls and maintaining related record.
• Ensure timeous submission of payroll information to payroll department.
• Preparation of accounting transactions and documents and proper record keeping of these documents.
• First point of contact for any payroll-related queries.
• Administer medical aid, medical insurance and gap cover applications and terminations.
• Liaison with medical aid, medical insurance and gap cover applications and terminations.
• Prepare reports for management on leave taken and leave liabilities.
• Prepare reports and stats on submissions of appointments, terminations changes, queries and projects.
• Responsible for daily operations and activities on the payroll system.
• Responsible for the internal management if the employee’s details and accuracy of the data.
• Capturing new appointments, terminations, and changes unto the HR/Payroll system.
• Ensures staff files are maintained and kept up to date.
• Run bank change reports to ensure capturing of bank details are correct.
• Consult and train on HR Policies to employees and line manage.
• Manage HR & Payroll projects from an end-to-end process.

Educational Qualifications: 

• Grade 12
• Diploma in Human Resource
• Must have attended at Payroll processing short courses.

Systems and Knowledge Requirements: 

• Advance experience of MS Office.
• Intermediate knowledge of general payroll systems.
• Good English language skills, both written and verbal.
• Full understanding of HR and Payroll best practices.
• Full understanding of SA Labour Legislation.

Competencies: 

• Good telephone manner.
• Planning and organizational.
• Ability to work independently, accurately and under pressure.
• Ability to train colleagues and teams on policies, processes and forms.
• Ability to revise policies and design or review policies and processes.
• Numeracy.
• Administration.
• Interpersonal.
• Time Management including ability to meet deadlines.
• Customer service.
• High attention to detail.

Experience in years: 

• More than 5 years’ experience processing payroll into a payroll system.

Behavioural Attributes: 

• Team player.
• Discretion/ Able to work confidentially.
• High attention to detail.
• Patient.
• Accuracy of documents and processing.
• High ethical standards.
• Self-Management.
• Be innovative – changes occur monthly, be able to adapt and present solutions to process challenges.

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