ADMIN ASSISTANT– job post
Minimum Skills and Knowledge Required:
• Standard 10 / Grade 12 or equivalent. • Minimum of 2 to 3 years’ experience in a similar position. • Experience in a corporate gifts environment will be advantageous. • Above average verbal and written English communications skills to communicate professionally with customers and internally, both telephonically and by email. • Computer literacy (MS Office).
Behavioural Dimensions Required:
Honest and hardworking. • Passionate about getting things done right, first time, every time. • Ability to work efficiently, on own or as part of team, in a highly pressurised environment. • Meticulous attention to detail. • Flexible in terms of working hours. • Pleasant and patient disposition
Brief Description of Key Performance Areas:
• Assist Account Managers to manage client accounts and provide professional assistance, information and solutions as and when required. • When required sit in for a Sales administrator to assist with all of their allocated tasks. • Assist with data capturing and general admin • Assist with returned goods, follow up on these as well as credits • Follow-up on all outstanding work on a daily basis and ensure all emails are attended to within the specified timeframe. • Generate quotations, job cards, correspondence, etc., in required format. • Assist with projects and workflows as and when required • Meet all required deadlines with accurate & concise feedback. • Assist with live chat as and when required • Protect the integrity of the company at all times. • Meet with clients in showroom if needed. • Process orders as and when required • Assist in the Showroom as and when required. • Adhere to health and safety requirements and ensure compliance at all times. • Assist in other positions and departments in accordance with operational requirements. • Maintain and improve housekeeping and hygiene standards within department.
Contact Person:
HR
