AREA MANAGER OPPORTUNITY WITH SA YOUTH JOBS BEST TO GRAB WITH A LIMITED SPACE

Closing Date 2024/11/12

Reference Number TSE241105-6

Job Title Area Manager Business Unit / Division Thorburn Security Solutions

Job Type Classification Permanent

Location – Town / City East London
Location – Province Eastern Cape
Location – Country South Africa

About Us

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

Reporting to the Senior Area Manager, the Junior Area Manager coordinates the provision of contractual and ad hoc security services to customers in accordance with legislation, PSIRA regulations, Company policies to ensure that the budgeted financial targets are achieved.

Duties & Responsibilities

YOU CAN ALSO APPY: CLEANERS

  RECEPTIONS

                                      SECURITY

You will be responsible for the following:

Retain clients by delivering customer service in accordance with SLAs
Conduct formal minuted monthly customer meetings, including corrective actions as a result of items raised.
Conduct regular service audits and implement corrective actions where there are gaps
Resolve customer queries speedily
Maintain an open communication with clients in line with the escalation procedure Manage the Security

Operations in accordance with site specification & PSIRA standards
Reduce unplanned absenteeism to ensure maximum site coverage
Control overtime that is caused by unplanned absenteeism
Prevent claims against the Company through regular assessment of customer risks
Ensure that all services provided are invoiced accurately and that paid for on time
Skills and Competencies
Effective Organisation

Analyse staff-turnover to ensure proper allocation of employees in line with contract/site requirements
Effective management rosters and shift patterns in accordance with PRP
Management of time & attendance (overtime, annual and sick leave) Supervision
Provide for employee engagement platforms including parades attendance
Conduct regular performance assessments and give corrective feedback on all subordinate employees
Maintain discipline of employees in accordance with code of conduct and related legislation
Deploy PSIRA registered officers at the sites

Ensure that armed response under one’s supervision are certified in accordance with Regulation 21
Qualifications
Grade 12 or equivalent
Driver’s License
PSIRA Grade A
Post Matric qualification is an added advantage

SUBMIT APPLICATION