| Closing Date | 2022/03/17 |
| Reference Number | MOT220310-7 |
| Job Title | Service Advisor (Hyundai Bellville) |
| Branch/Department | Hyundai Bellville |
| Company | Hyundai Automotive SA |
| Job Type Classification | Permanent |
| Location – Town / City | Bellville |
| Location – Province/Area | Western Cape |
| Location – Country | South Africa |
| Job Description | The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following: To maximise service sales by using professional sales techniques To ensure the security of cash taken To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer To record customer’s details and requirements accurately by means of a Job card To record and update service history and vehicle details accurately To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle To perform daily follow-ups with customers To keep clients updated throughout the day regarding vehicle progress To ensure completed jobs are not released without verified payment To ensure all CPA documentation is completed correctly as required by the Law To ensure the Company’s quoting policy is adhered to To ensure payment arrangements are confirmed prior to commencement of job on carry overs |
| Specific Role Responsibilities | The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following: To maximise service sales by using professional sales techniques To ensure the security of cash taken To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer To record customer’s details and requirements accurately by means of a Job card To record and update service history and vehicle details accurately To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle To perform daily follow-ups with customers To keep clients updated throughout the day regarding vehicle progress To ensure completed jobs are not released without verified payment To ensure all CPA documentation is completed correctly as required by the Law To ensure the Company’s quoting policy is adhered to To ensure payment arrangements are confirmed prior to commencement of job on carry overs |
| Qualifications and Experience | – Matric / Equivalent – 2-3 years experience as a Service Advisor |
| Skills and Personal Attributes | Good communication skill |
