Job Description
INTERCARE IS HIRING !
RECEPTIONIST : INTERCARE IRENE MEDICAL & DENTAL CENTRE
Intercare Irene Medical and Dental Centre situated in Irene, Centurion seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.
Intercare encourages and supports COVID-19 vaccinations and successful candidates will be required to submit proof of their vaccination status.
CRITICAL OUTPUTS
- Provide efficient and professional telephone services.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure patient confidentiality at all times.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect co-payments and account balances according to Intercare policies and procedures.
REQUIREMENTS
- Grade 12
- Administrative experience.
- Previous experience in a customer focused service environment will be advantageous.
- Computer proficiency (MS Office).
CLOSING DATE: 31 MARCH 2022
If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.
